Seattle's Premier Conference Center in Washington

Bell Harbor Guest Experience Survey

To ensure both quality and memorable visits, we ask that you let us know how we measured up to your experience by taking a moment to complete this short questionnaire.

As our client, you are uniquely qualified to provide us with an overall summary of your group's experiences. Please reflect upon the comments and feelings of your attendees as you complete the evaluation.

Privacy is important to us and your personal information and comments will be kept confidential. We look forward to working with you again.

Name: *
Email: *
Organization: *
Name of Event: *
Event Date: (mm/dd/yyyy) *
Sales Manager: *
Event Planner: *

Overall Quality Rating	Exceptional	Above Average	Average	Below Expectations	N/A
Overall, how satisfied were you with your experience?
Please provide any comments:
Sales Department	Exceptional	Above Average	Average	Below Expectations	N/A
Promptness of Sales Manager supplying information
Coordination by Sales Manager prior to signing contract
Smoothness of transition from Sales Manager to Event Planning Manager
Please provide any comments:
Event Planning Services	Exceptional	Above Average	Average	Below Expectations	N/A
Coordination by Event Planning Manager prior to event
Onsite coordination provided by Event Planning Manager
Event Planning Manager’s knowledge of facility and services
Please provide any comments:
Guest Services	Exceptional	Above Average	Average	Below Expectations	N/A
Assistance by Business Service Center team
Please provide any comments:
Function Rooms	Exceptional	Above Average	Average	Below Expectations	N/A
Room setup and layout
Cleanliness of rooms
Lighting and acoustics
Helpfulness and friendliness of setup team
Please provide any comments:
Audiovisual	Exceptional	Above Average	Average	Below Expectations	N/A
Audiovisual equipment and technology
Audiovisual team support
Please provide any comments:
Food and Beverage	Exceptional	Above Average	Average	Below Expectations	N/A
Quality of food and beverage on refreshment breaks
Cleanliness of refreshment breaks
Quality of food and beverage for meals
Presentation of meals
Variety of selections offered on buffets
Quality of service provided by banquet team
Friendliness of banquet team
Timeline of event
Please provide any comments:

General Questions
Team members who were especially helpful:
How can we exceed your expectations in the future?
What was the purpose of your event?
Business  Social
What was the primary reason for selecting our venue?
Location  Referral  Price  Other
Would you choose to use our venue again?
Yes  No
Please explain:
Would you recommend our venue to a collegue?
Yes  No
Please explain:
How did you find us?
Internet  Newspaper/Magazine  Other

Email News and Offers

Would you like to hear about upcoming events and special offers via email?

Yes  No

Thank you very much, we appreciate your time.